Privacy Policy

1.Who we are

1.1Suvarna Invites ("we", "us") makes wedding invitation websites. For anything about your personal information, write to suvarnainvites@gmail.com or message us on WhatsApp at +91 63544 70563.
1.2This policy covers two things: this website, where you browse designs and send enquiries, and the invitations we make for our customers and their guests.

2.1The names and language you choose on this website are saved in your own browser so that they follow you from page to page. They stay on your device and are not sent to us. You can remove them by clearing this site's data in your browser.
2.2We do not use advertising cookies and we do not build a profile of you.
2.3When you use "Send this to the family", the two names and the language are placed in the link you share, so the person who opens it sees the same thing. Anyone who has that link can see those names.
2.4Like every website, ours is delivered by a hosting provider, which records technical details of each visit, such as IP address, browser type and the pages requested, to keep the service running and secure.
2.5When you play a live preview, its pictures, music, fonts and maps load from other providers, who receive the same kind of technical details.

3.1The enquiry form writes your message and opens WhatsApp for you to send it. Nothing is sent to us until you press send in WhatsApp.
3.2We then receive what you wrote, which includes the couple's names, the design you like, your name, the wedding date if you gave one, and your WhatsApp number.
3.3We use this to reply, prepare a quote and, if you go ahead, make your invitation. We do not add you to a marketing list.
3.4Messages sent through WhatsApp are also handled by WhatsApp under its own privacy policy.

4.1To make your invitation we collect the content you give us: names of the couple and family members, wording, dates, venues, photographs, videos, voice recordings, music choices and contact numbers you want shown.
4.2We keep a record of your order and payments, as the law requires for accounts and tax. We do not see or store your card or bank login details. Payments are handled by your bank or payment provider.
4.3If your content includes other people, such as family members in photographs or a child's voice recording, please make sure they, or a parent or guardian, are happy for it to be used.

5.1If you want each guest to be greeted by name, you send us a list, usually an Excel sheet, with the guest or family names and any personal message for each.
5.2We use the list only to create the personalised links and return it to you with a link beside each name. We do not contact your guests and we do not use their details for anything else.
5.3A personalised link contains the guest's name so the invitation can greet them. Anyone the link is forwarded to will see that name and message.
5.4Please send only what is needed. Names and messages are enough. We do not need your guests' phone numbers, addresses or email addresses.
5.5You are responsible for having the right to share your guests' names with us for this purpose.

6.1Opening an invitation does not require an account or any personal details. A shorter guest privacy notice is also published on this website for guests.
6.2If you reply through the RSVP form, the details you enter, such as your name, the functions you will attend, the number of people and any message, are passed to the family who invited you. We hold them only to deliver them and keep the feature working.
6.3If an invitation shows the family where it has been opened, only the approximate city is shown, worked out from the visit's IP address. It is not linked to your name.
6.4For questions about how the family uses your reply, please contact them. To ask us to remove a reply, write to us with the couple's names.

7.1We use personal information only to answer enquiries, make and host invitations, deliver RSVP replies, take payment, keep our records, and keep the website and invitations secure.
7.2We rely on your consent, given when you send us the information, and on what is necessary to carry out your order.
7.3We do not sell personal information, and we do not share it for advertising.
7.4We do not show a customer's invitation, names or photographs publicly unless the customer has agreed in writing.

8.1We use other companies to run our service: website and invitation hosting, storage for pictures and music, maps, fonts, messaging and payments. They handle information only as needed to provide those services.
8.2If you order a couple illustration or any AI-generated image, the photos and details you send are processed with AI image tools run by other companies, only to create your image. We delete our copies when your order is complete.
8.3Those AI tools have their own terms and privacy policies, which also apply to what you send. They may store your photos, the details given to them and the images they produce, under their own policies. We cannot control or delete what they keep, so please send only photos you are comfortable sharing in this way.
8.4Some of these companies store or process information outside India.
8.5We may disclose information if the law requires it, or to protect our rights or someone's safety.
8.6If the business is ever sold or merged, customer records may pass to the new owner, who must continue to honour this policy.

9.1Enquiries that do not become orders are deleted within 12 months.
9.2Your invitation content, guest list and RSVP replies are deleted within 60 days after your link is taken down, or sooner if you ask.
9.3Order and payment records are kept for as long as tax and accounting law requires.
9.4Copies in routine backups are overwritten in the normal course and are not used for anything else in the meantime.

10.1Invitations are served over an encrypted connection and are not listed for search engines.
10.2Access to customer content is limited to the people who work on the invitation.
10.3An invitation link is not secret. Anyone who has it can open it, so please share it only with the people you intend to invite.
10.4No system is perfectly secure. If something goes wrong that affects your information, we will tell you and the authorities as the law requires.

11.1You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also withdraw your consent, though we may then be unable to complete your order.
11.2Write to suvarnainvites@gmail.com with enough detail for us to find your records. We reply within 48 hours and act on valid requests within 30 days.
11.3If you are not satisfied with our answer, you may complain to the data protection authority in India.

12.1Our service is for adults. We do not knowingly take orders from anyone under 18.
12.2Children may appear in an invitation, for example in family photographs or a recorded welcome. This is included only at the request of the family, who confirm that a parent or guardian has agreed.

13.1We will update this policy when what we do changes, for example if we add visitor statistics or a new way to contact us. The date at the top shows the latest version.

14.1Questions, requests and complaints about personal information can be sent to suvarnainvites@gmail.com or to WhatsApp +91 63544 70563.